CoinEx Exchange uses a tiered Know Your Customer (KYC) framework to comply with international anti-money laundering (AML) laws. Users begin with basic verification, allowing 10,000 USDT in daily withdrawals. Level 2 verification, which requires a government-issued ID and a facial scan, increases limits to 1,000,000 USDT. The system automates 95% of approvals via optical character recognition and biometric matching. By 2026, the average processing time for these digital documents sits under 15 minutes, serving over 10 million registered users while adhering to global standards for digital asset compliance.
The initial identity assessment relies on the submission of basic personal information. Users provide their full legal name, date of birth, and their country of residence.
This basic submission process allows account holders to access the platform’s spot trading features immediately. The daily withdrawal limit remains at 10,000 USDT for accounts that only complete this entry-level status.
“Entry-level status provides a gateway for users to explore the interface and execute trades without immediate high-volume withdrawal requirements.”
Once the account reaches the 10,000 USDT threshold, the system prompts the user to upgrade to Level 2. This step involves providing formal documentation to satisfy stricter regulatory requirements.
Upgrading to Level 2 requires an official government-issued identification document. Acceptable formats include passports, driver’s licenses, or national identity cards that include a photo and date of birth.
The platform utilizes advanced optical character recognition (OCR) to read the text from these uploaded images. This software extracts the name, document number, and expiration date to compare against the user profile.
“Optical character recognition software identifies text patterns within image files, which reduces manual errors by 98% compared to human-only data entry methods.”
Automated systems process these documents in milliseconds, significantly reducing the wait time compared to traditional manual review systems. In 2026, the automated approval rate for clear, high-quality images reached 95%.
After the document scan, the system requires a real-time facial biometric check to confirm ownership. This process ensures that the person attempting to verify the account matches the individual in the uploaded identification.
The biometric software maps facial geometry points to create a unique identifier for the user. It then compares this identifier against the data extracted from the identification card or passport.
“Facial biometric software maps over 50 specific facial landmarks to confirm that the user uploading the document is indeed the holder of the identification.”
This real-time scan acts as a safeguard against identity theft and the use of stolen documents. If the facial geometry does not align with the identity card, the system immediately flags the attempt.
If the automated system flags an attempt, the application moves into a manual review queue for further inspection. Compliance officers then examine the documents for signs of digital alteration or physical damage.
Manual review teams operate 24 hours a day to prevent prolonged waiting periods for users. The average turnaround time for a manual inspection remains under 2 hours, even during peak market activity periods.
| Verification Level | Requirement | Daily Withdrawal Limit |
| Level 1 | Name, DOB, Country | 10,000 USDT |
| Level 2 | ID Document + Face Scan | 1,000,000 USDT |
Once the manual review completes, the platform updates the account status to match the increased withdrawal limit. This update happens instantly, allowing traders to move larger sums of capital without further verification steps.
The data gathered during these verification steps undergoes encryption using AES-256 standards. This encryption ensures that identity documents remain secure and inaccessible to unauthorized parties.
The platform stores these encrypted documents on servers that remain separate from the active trading environment. By segregating sensitive identity data from platform operational data, the exchange reduces the impact of potential network interruptions.
“AES-256 encryption protects user data by transforming information into a format that requires a specific digital key to read, ensuring security throughout the storage lifecycle.”
Compliance with global AML directives requires the retention of this data for a set period. In 2026, the retention policy follows standard industry practices to assist with regulatory audits in different jurisdictions.
This data retention allows the platform to maintain valid licensing in over 200 countries. It also helps the exchange identify patterns associated with prohibited activities as outlined in international financial regulations.
The verification infrastructure scales alongside the user count, which exceeded 10 million in early 2026. This scaling ensures that the verification process remains responsive even when thousands of new users join simultaneously.
Users track their verification progress on the user dashboard, which provides status updates in real-time. This visibility allows traders to understand exactly which documents need correction if a submission fails.
“Real-time status updates provide clarity, allowing users to address issues such as image blur or document expiry without needing to contact support services.”
The system provides instructions for every step, ensuring that users supply the correct images. This guidance increases the first-time success rate, which currently stands at over 90% for new submissions.
The platform continuously updates its verification protocols to handle new types of identity documents. These updates ensure that the automated systems can read text and images from a wider range of international formats.
By standardizing this process across all user regions, the exchange keeps market participation consistent. Every account undergoes the same rigorous check, which promotes a uniform standard of security for all platform participants.
